Dial 1-888-966-6097 to fix Brother Printer Offline Issue. Is your Brother printer showing “Offline” even though it’s powered on and connected to your computer or Wi-Fi network? You're not alone—this is a common issue faced by many users, especially after system updates, connectivity changes, or driver issues. Fortunately, the fix is often simple.

In this guide, we’ll walk you through why your Brother printer shows offline, and how to bring it back online in just a few steps—whether you're using Windows or Mac.

🛠️ Why Is My Brother Printer Offline?

Here are some of the most common reasons your Brother printer may be appearing offline:

  • Printer is not connected to the network

  • Wrong default printer selected

  • Outdated or corrupted printer drivers

  • Printer spooler service issue

  • Printer is set to "Use Printer Offline" mode

  • Network or Wi-Fi issues

✅ How to Fix Brother Printer Offline Issue on Windows

Follow these steps to bring your Brother printer back online on Windows 10 or 11:

1. Check Printer & Network Connection

  • Make sure the printer is powered on

  • Ensure it’s connected to the same Wi-Fi as your PC

  • Print a network configuration page from the printer menu to confirm

2. Set Brother as the Default Printer

  1. Go to Settings > Devices > Printers & Scanners

  2. Click your Brother printer > Manage

  3. Click Set as default

3. Disable “Use Printer Offline” Mode

  1. Open Control Panel > Devices and Printers

  2. Right-click your Brother printer

  3. Click See what’s printing

  4. Click Printer in the top menu

  5. Uncheck “Use Printer Offline”

4. Restart Print Spooler Service

  1. Press Windows + R, type services.msc

  2. Find Print Spooler, right-click > Restart

5. Update or Reinstall Printer Drivers

  • Go to the Brother Support Center

  • Download and install the latest drivers for your model

  • Uninstall old drivers first if needed

🍎 How to Fix Brother Printer Offline on Mac

If you're using a Mac and your Brother printer shows as offline, follow these steps:

1. Check Network & Power

  • Ensure the printer is on and connected to Wi-Fi

  • Confirm it's on the same network as your Mac

2. Reset Printing System (If Needed)

  1. Go to System Settings > Printers & Scanners

  2. Right-click (or Control + Click) in the printer list

  3. Choose “Reset Printing System”

  4. Re-add the Brother printer

3. Remove & Re-add the Printer

  1. Open Printers & Scanners

  2. Click the minus (-) sign to remove the printer

  3. Click the plus (+) to add it back

  4. Select the printer from the list and click Add

4. Update macOS Printer Drivers

  • Download the latest drivers for macOS from the Brother website

  • Install and follow on-screen instructions

📶 Brother Wireless Printer Offline? Try These Tips

If your Brother wireless printer is offline, try the following:

  • Restart your router, printer, and computer

  • Move the printer closer to the Wi-Fi router

  • Use the WLAN Setup Wizard on your printer’s control panel

  • Reconnect the printer using Wi-Fi Protected Setup (WPS) if supported

🧰 When to Contact Brother Support

If your printer still shows offline after trying these fixes, it might be a deeper hardware or firmware issue. In that case:

✅ Final Thoughts

A Brother printer showing “Offline” can be frustrating, especially when you need to print urgently. Thankfully, in most cases, it's a simple fix involving a quick settings check or driver update. Whether you’re using Windows or Mac, the steps above should help you get your printer back online and ready to print.